In Burlington, Vermont, security guards are becoming more common in stores, not just at airports or concerts. One local store, Homeport, has added security because of a rise in thefts, especially during the busy holiday season.
Francois Bouchette, a store employee, says that shoplifting, like when someone steals an expensive $900 pan set, hurts the business and its workers. The new security presence is helping, he says.
The Burlington Business Association’s Kelly Devine confirms that theft is a big problem. Data from the Burlington Police shows that November had the most reported retail thefts this year, and in many cases, no arrests were made.
To combat this, more businesses are hiring security or locking up their products. Devine believes drug use is a big factor, with some people stealing goods to exchange them for drugs. This problem isn’t just in Burlington.
We also saw more security staff in stores in South Burlington, Williston, and Rutland, some even armed. Although security is helping, it hasn’t completely solved the issue. Stores have told employees not to stop thieves themselves.
Policies on theft vary by store, including what security can do. Chittenden County Sheriff Dan Gamlin explains that security staff can’t physically stop someone leaving without paying, but law enforcement can. His department helps with loss prevention at Hannaford stores, but while it’s reducing theft, it hasn’t stopped it entirely.
Gamlin says the cost of stolen goods and added security often ends up being passed on to customers.
He also points out that stolen goods are often sold to organized crime, and without consequences, thieves continue to steal.
A new law in Vermont, passed this year, increases fines and jail time for repeat offenders. However, many feel it isn’t working because court cases are taking too long to resolve.